Effective Date: November 26, 2024

At Youth Inn, we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use the Youth Inn platform, including our website, mobile applications, and related services (collectively, the “Platform”). By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide, improve, and enhance our services, facilitate interactions between users, and comply with legal requirements.

1.1 Information You Provide

  • Account Information: When you register for an account, we collect details such as your name, email address, phone number, date of birth, and password.
  • Profile Information: For students, we may collect academic verification (e.g., university enrollment status, ID, or course details). For landlords, we may collect property ownership verification documents.
  • Payment Information: While Youth Inn does not process payments directly, we may store limited payment-related details provided voluntarily (e.g., for referral rewards).
  • Communication: Messages and communications between users or with Youth Inn support may be collected.
  • Preferences: Data about your accommodation or roommate preferences.

1.2 Automatically Collected Information

  • Device Information: We collect data about the device you use to access the Platform, including hardware model, operating system, IP address, and browser type.
  • Usage Information: Details about how you interact with our Platform, such as the pages you view, clicks, and session duration.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze traffic, and support advertising.

1.3 Information from Third Parties

  • Verification Services: We may use third-party services to verify identity, academic enrollment, or property ownership.
  • Social Media: If you choose to link your social media accounts, we may collect information available through those platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Platform Operations: To enable account creation, user matching, and communication between students and landlords.
  • Verification: To ensure authenticity of users, including academic status and property ownership.
  • Customer Support: To address inquiries, resolve disputes, and improve user experience.
  • Safety and Security: To detect, prevent, and mitigate fraud, abuse, or other harmful activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Marketing and Promotions: To send promotional materials and updates, subject to your preferences.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following cases:

3.1 With Other Users

  • Landlords: Limited student profile information (e.g., preferences, general academic details) may be shared with landlords during the matching process.
  • Students: Landlords may share property details and rental terms directly with students.

3.2 With Service Providers

  • We work with third-party service providers to perform functions such as identity verification, data analysis, and marketing assistance.

3.3 For Legal Reasons

  • If required by law, subpoena, or legal process, or to protect the rights, property, or safety of Youth Inn, our users, or others.

3.4 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

4. Your Choices and Rights

4.1 Managing Your Information

  • Update Information: You can update or correct your personal information through your account settings.
  • Delete Account: You may delete your account by contacting Youth Inn support. Note that certain information may be retained to comply with legal obligations.

4.2 Privacy Rights

  • Access and Portability: Request a copy of your data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Limit how your data is used under certain circumstances.
    To exercise these rights, email [email protected].

5. Security

Youth Inn implements industry-standard security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security. Users are encouraged to safeguard their account credentials and report suspicious activity immediately.

6. Data Retention

We retain your information as long as necessary to provide the Platform services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Tracking Technologies

We use cookies to:

  • Remember user preferences.
  • Analyze Platform performance.
  • Deliver personalized advertising.
    You can control cookie settings through your browser or device preferences.

8. International Users

Youth Inn primarily serves users within the United States. If you access the Platform from outside the U.S., you consent to your data being processed in accordance with U.S. laws, which may differ from those in your jurisdiction.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to you through email or notifications on the Platform. Continued use of the Platform after the effective date signifies your agreement to the updated terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +1 516 388 29 63
Mailing Address: Youth Inn, Los Angeles, California, 90046